My Recently Visited Services

Provides assistance for IT-related issues that fall outside the scope of defined service categories.
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Request or update access to software, systems, or shared resources based on your role.

Submit this form to request renovations or modifications to existing spaces, including painting, finish upgrades, space reconfiguration, wall changes, furniture updates, or utility adjustments (electrical, plumbing, HVAC).

Assistance with IT service pricing, subscriptions, and vendor coordination.

Get help with Teams, SharePoint, OneDrive, or Shared Space to support collaboration and content management.

Use this form to request administrator rights for specific computers. Only one computer request per submission is allowed.

Provide secure, high-speed wired and wireless network access across campus.

Create reports, dashboards, and consult with analysts to support planning and decision-making.

Help with password resets, account unlocks, and MFA setup or troubleshooting.

Create, update, or deactivate user accounts to ensure secure and appropriate access.

Manage the procurement, setup, and maintenance of institution-issued hardware, including custom upgrades.

This form is intended for hiring managers to specify technology needs for their new employees.

Support and maintain printers, scanners, and accessories to enhance user workstations.

Set up, update, or troubleshoot email accounts to support reliable communication.

Secure devices and request special access, including remote access to restricted systems.

Support and maintain AV technology across classrooms, lecture halls, and campus spaces.

Enable secure remote access to university systems through VPN.

Support, troubleshoot, and customize institutional applications to meet user and business needs.

Audiovisual setup and live-streaming support for institutional events and presentations.

Provisioning, configuration, and maintenance of institutional virtual machines.

Report and respond to suspicious activity or security breaches involving accounts or devices.

Maintenance and troubleshooting of campus emergency communication systems like Blue phones.

Manage the installation, deployment, and licensing of institution-approved software.

Request new network drops, Wi-Fi access, or configuration changes such as VLAN setups.

Handles quote requests and orders for university-owned hardware—ITAM manages vendor quoting, procurement, imaging, asset tagging, and delivery to your department.