My Recently Visited Services

Request or update access to software, systems, or shared resources based on your role.

Provides assistance for IT-related issues that fall outside the scope of defined service categories.
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Provide secure, high-speed wired and wireless network access across campus.

This form is intended for hiring managers to specify technology needs for their new employees.

Use this form to request administrator rights for specific computers. Only one computer request per submission is allowed.

Manage the procurement, setup, and maintenance of institution-issued hardware, including custom upgrades.

Audiovisual setup and live-streaming support for institutional events and presentations.

Submit this form to request renovations or modifications to existing spaces, including painting, finish upgrades, space reconfiguration, wall changes, furniture updates, or utility adjustments (electrical, plumbing, HVAC).

Enable secure remote access to university systems through VPN.

Manage the installation, deployment, and licensing of institution-approved software.

Create reports, dashboards, and consult with analysts to support planning and decision-making.

Support and maintain printing services, scanners, and accessories to enhance user workstations.

Secure devices and request special access, including remote access to restricted systems.

Support, troubleshoot, and customize institutional applications to meet user and business needs.

Create, update, or deactivate user accounts to ensure secure and appropriate access.

Report and respond to suspicious activity or security breaches involving accounts or devices.

Get help with Teams, SharePoint, OneDrive, or Shared Space to support collaboration and content management.

Set up, update, or troubleshoot email accounts to support reliable communication.

Maintenance and troubleshooting of campus emergency communication systems like Blue phones.

Help with password resets, account unlocks, and MFA setup or troubleshooting.

Assistance with IT service pricing, subscriptions, and vendor coordination.

Provisioning, configuration, and maintenance of institutional virtual machines.

Support and maintain AV technology across classrooms, lecture halls, and campus spaces.

Report broken or malfunctioning university equipment for fast repair and resolution.

Handles quote requests and orders for university-owned hardware—ITAM manages vendor quoting, procurement, imaging, asset tagging, and delivery to your department.