My Recently Visited Services

Provide secure, high-speed wired and wireless network access across campus.

Manage the procurement, setup, and maintenance of institution-issued hardware, including custom upgrades.

Submit this form to request renovations or modifications to existing spaces, including painting, finish upgrades, space reconfiguration, wall changes, furniture updates, or utility adjustments (electrical, plumbing, HVAC).

Use this form to request administrator rights for specific computers. Only one computer request per submission is allowed.

Help with password resets, account unlocks, and MFA setup or troubleshooting.

Provides assistance for IT-related issues that fall outside the scope of defined service categories.
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This form is intended for hiring managers to specify technology needs for their new employees.

Request or update access to software, systems, or shared resources based on your role.

Secure devices and request special access, including remote access to restricted systems.

Provisioning, configuration, and maintenance of institutional virtual machines.

Maintenance and troubleshooting of campus emergency communication systems like Blue phones.

Get help with Teams, SharePoint, OneDrive, or Shared Space to support collaboration and content management.

Create, update, or deactivate user accounts to ensure secure and appropriate access.

Report and respond to suspicious activity or security breaches involving accounts or devices.

Create reports, dashboards, and consult with analysts to support planning and decision-making.

Enable secure remote access to university systems through VPN.

Assistance with IT service pricing, subscriptions, and vendor coordination.

Support and maintain AV technology across classrooms, lecture halls, and campus spaces.

Audiovisual setup and live-streaming support for institutional events and presentations.

Support and maintain printing services, scanners, and accessories to enhance user workstations.

Support, troubleshoot, and customize institutional applications to meet user and business needs.

Set up, update, or troubleshoot email accounts to support reliable communication.

Manage the installation, deployment, and licensing of institution-approved software.

Request new network drops, Wi-Fi access, or configuration changes such as VLAN setups.

Report network outages or slow/unreliable connections for rapid diagnosis and restoration of service.