University Devices
Service Definition:
Manages the procurement, setup, maintenance, and repair of institution-issued hardware for faculty, staff, and shared spaces. This service also includes custom work such as hardware upgrades and custom length ethernet cable creation to ensure devices are properly configured, connected, and optimized for performance.
Examples of Use:
- 💻 Request a new equipment for faculty, staff, or shared spaces, including setup and data transfer.
- 🛠️ Report a broken university device to diagnose and repair hardware issues.
- 🔄 Manage hardware lifecycle tasks such as upgrades, disposal, or relocation, including firmware updates and data transfer.
- 🛒 Request purchase orders for new equipment to support departmental needs.