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Services or Offerings?
Administrator Rights Request
  1. Services
  2. Security and Compliance
Use this form to request administrator rights for specific computers. Only one computer request per submission is allowed.
Campus Safety and Emergency Systems
  1. Services
  2. IT Operations and Infrastructure
Maintenance and troubleshooting of campus emergency communication systems like Blue phones.
Data Reporting and Analytics
  1. Services
  2. IT Business and Administrative Services
Create reports, dashboards, and consult with analysts to support planning and decision-making.
Facilities Project Request
  1. Services
  2. None
Submit this form to request renovations or modifications to existing spaces, including painting, finish upgrades, space reconfiguration, wall changes, furniture updates, or utility adjustments (electrical, plumbing, HVAC).
General IT Support
  1. Services
  2. General IT Support
Provides assistance for IT-related issues that fall outside the scope of defined service categories.
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Virtual Machine Management
  1. Services
  2. IT Operations and Infrastructure
Provisioning, configuration, and maintenance of institutional virtual machines.
Wired & Wireless Network
  1. Services
  2. Network and Connectivity
Provide secure, high-speed wired and wireless network access across campus.
Application Support
  1. Services
  2. Software and Applications
Support, troubleshoot, and customize institutional applications to meet user and business needs.
Audiovisual Technology Support
  1. Services
  2. Audiovisual Services
Support and maintain AV technology across classrooms, lecture halls, and campus spaces.
Collaboration Tools
  1. Services
  2. Communication & Collaboration Tools
Get help with Teams, SharePoint, OneDrive, or Shared Space to support collaboration and content management.
Printing & Peripheral Equipment
  1. Services
  2. Devices and Peripherals
Support and maintain printers, scanners, and accessories to enhance user workstations.
Security Incident Response
  1. Services
  2. Security and Compliance
Report and respond to suspicious activity or security breaches involving accounts or devices.
User Account Lifecycle
  1. Services
  2. Account and Access Management
Create, update, or deactivate user accounts to ensure secure and appropriate access.
Device Security
  1. Services
  2. Security and Compliance
Secure devices and request special access, including remote access to restricted systems.
Email Services
  1. Services
  2. Communication & Collaboration Tools
Set up, update, or troubleshoot email accounts to support reliable communication.