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Services or Offerings?
A/V Consultation Request
  1. Services
  2. Information Technology Services
  3. Teaching and Meeting Space A/V Support
Classroom Technology Support can evaluate the need for A/V technology changes in learning and meeting spaces
A/V Technology Training
  1. Services
  2. Information Technology Services
  3. Teaching and Meeting Space A/V Support
Request training on using A/V technology.
Account Lockout
  1. Services
  2. Information Technology Services
  3. Request Access & Software
Use this form when your TU account has been locked out or your password has expired.
Change Management Request
  1. Services
  2. Information Technology Services
Change Management requests to be submitted by System Owners.
Colleague and Associated System Service Request
  1. Services
  2. Information Technology Services
  3. Colleague and Associated System Requests
Requests associated with Colleague (Enterprise Resource Planning), Perceptive Content, Self-Service, and Informer systems.
Computer Lab Software Request
  1. Services
  2. Information Technology Services
  3. Request Access & Software
Software installation for computer lab
Computer Refresh Request
  1. Services
  2. Information Technology Services
  3. Device Support
Request a refresh for individual, classroom, or lab computers.
Concur Travel & Expense Support
  1. Services
  2. None
Request help with Concur Travel & Expenses
Connect to a Printer
  1. Services
  2. Information Technology Services
  3. Printer Support
Connect to a JD Young network printer with PaperCut software.
Create or modify a shared mailbox, calendar, or distribution list
  1. Services
  2. Information Technology Services
  3. Communication and Collaboration
Create or modify a shared mailbox, calendar, or distribution list.
Device Support
  1. Services
  2. Information Technology Services
  3. Device Support
Device support includes computers (laptop and/or desktop) and peripherals (displays, printers, keyboards, UPS, etc.)
Employee Departure
  1. Services
  2. Information Technology Services
  3. Account and User Management
  4. Employee Transitions
When an employee resigns, retires, or is otherwise separated from employment at the University, it is the responsibility of the employee's manager to ensure all computing and information security related procedures are completed.
Employee Transfer Request Form
  1. Services
  2. Information Technology Services
  3. Account and User Management
  4. Employee Transitions
When an employee is removed from one department and transfers to another department within the university, it is the responsibility of the transferring employee's current manager to ensure all computing and information security related procedures are completed.
Facilities Project Request
  1. Services
  2. Campus Services
The Facilities Project Request Form should be used for the renovation of existing space that includes: 
-Painting
-Finish upgrades
-Space reconfiguration
-Add/remove walls
-Furniture reupholstering or replacement
-Add/remove utilities including electrical, plumbing, and HVAC
General HR / Payroll Request
  1. Services
  2. None
Please do not submit sensitive health information (i.e. diagnosis, etc.) in the form. Simply state “health situation” or other verbiage.