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    Services or Offerings?
    A/V Consultation Request
    1. Services
    2. Information Technology Services
    3. Teaching and Meeting Space A/V Support
    Classroom Technology Support can evaluate the need for A/V technology changes in learning and meeting spaces
    Account Lockout & Support
    1. Services
    2. Information Technology Services
    3. Request Access & Software
    Use this form when your TU account has been locked out or your password has expired.
    Administrator Rights Request
    1. Services
    2. Information Technology Services
    3. Request Access & Software
    Use this form to request administrator rights for specific computers. Only one computer request per submission is allowed.
    Change Management Request
    1. Services
    2. Information Technology Services
    Change Management requests to be submitted by System Owners.
    Colleague and Associated System Access
    1. Services
    2. Information Technology Services
    3. Colleague and Associated System Requests
    Request Colleague Systems Access
    Colleague and Associated System Service Request
    1. Services
    2. Information Technology Services
    3. Colleague and Associated System Requests
    Requests associated with Colleague (Enterprise Resource Planning), Perceptive Content, Self-Service, and Informer systems.
    Computer Lab Software Request
    1. Services
    2. Information Technology Services
    3. Request Access & Software
    Software installation for computer lab
    Computer Refresh Request
    1. Services
    2. Information Technology Services
    3. Device Support
    Request a refresh for individual, classroom, or lab computers.
    Concur Travel & Expense Support
    1. Services
    2. None
    Request help with Concur Travel & Expenses
    Connect to a Printer
    1. Services
    2. Information Technology Services
    3. Printer Support
    Connect to a JD Young network printer with PaperCut software.
    Create or modify a shared mailbox, calendar, or distribution list
    1. Services
    2. Information Technology Services
    3. Communication and Collaboration
    Create or modify a shared mailbox, calendar, or distribution list.
    Device Support
    1. Services
    2. Information Technology Services
    3. Device Support
    Device support includes computers (laptop and/or desktop) and peripherals (displays, printers, keyboards, UPS, etc.)
    Employee Departure
    1. Services
    2. Information Technology Services
    3. Account and User Management
    4. Employee Transitions
    When an employee resigns, retires, or is otherwise separated from employment at the University, it is the responsibility of the employee's manager to ensure all computing and information security related procedures are completed.
    Facilities Project Request
    1. Services
    2. Campus Services
    The Facilities Project Request Form should be used for the renovation of existing space that includes: 
    -Painting
    -Finish upgrades
    -Space reconfiguration
    -Add/remove walls
    -Furniture reupholstering or replacement
    -Add/remove utilities including electrical, plumbing, and HVAC
    Guest Access Request
    1. Services
    2. Information Technology Services
    3. Request Access & Software
    Request Guest Access to TU-owned devices and systems.