Search52 Results

Lookup Category Clear Category
Services or Offerings?
A/V Consultation Request
  1. Services
  2. Information Technology Services
  3. Teaching and Meeting Space A/V Support
Classroom Technology Support can evaluate the need for A/V technology changes in learning and meeting spaces
A/V Technology Training
  1. Services
  2. Information Technology Services
  3. Teaching and Meeting Space A/V Support
Request training on using A/V technology.
Account Lockout
  1. Services
  2. Information Technology Services
  3. Request Access & Software
Use this form when your TU account has been locked out or your password has expired.
Administrator Rights Request
  1. Services
  2. Information Technology Services
  3. Request Access & Software
Use this form to request administrator rights for specific computers. Only one computer request per submission is allowed.
Change Management Request
  1. Services
  2. Information Technology Services
Change Management requests to be submitted by System Owners.
Colleague and Associated System Access
  1. Services
  2. Information Technology Services
  3. Colleague and Associated System Requests
Request Colleague Systems Access
Colleague and Associated System Service Request
  1. Services
  2. Information Technology Services
  3. Colleague and Associated System Requests
Requests associated with Colleague (Enterprise Resource Planning), Perceptive Content, Self-Service, and Informer systems.
Computer Lab Software Request
  1. Services
  2. Information Technology Services
  3. Request Access & Software
Software installation for computer lab
Computer Refresh Request
  1. Services
  2. Information Technology Services
  3. Device Support
Request a refresh for individual, classroom, or lab computers.
Concur Travel & Expense Support
  1. Services
  2. None
Request help with Concur Travel & Expenses
Connect to a Printer
  1. Services
  2. Information Technology Services
  3. Printer Support
Connect to a JD Young network printer with PaperCut software.
Create or modify a shared mailbox, calendar, or distribution list
  1. Services
  2. Information Technology Services
  3. Communication and Collaboration
Create or modify a shared mailbox, calendar, or distribution list.
Device Support
  1. Services
  2. Information Technology Services
  3. Device Support
Device support includes computers (laptop and/or desktop) and peripherals (displays, printers, keyboards, UPS, etc.)
Employee Departure
  1. Services
  2. Information Technology Services
  3. Account and User Management
  4. Employee Transitions
When an employee resigns, retires, or is otherwise separated from employment at the University, it is the responsibility of the employee's manager to ensure all computing and information security related procedures are completed.
Employee Transfer Request Form
  1. Services
  2. Information Technology Services
  3. Account and User Management
  4. Employee Transitions
When an employee is removed from one department and transfers to another department within the university, it is the responsibility of the transferring employee's current manager to ensure all computing and information security related procedures are completed.