Popular Services

Provides assistance for IT-related issues that fall outside the scope of defined service categories.
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Request or update access to software, systems, or shared resources based on your role.

Manage the procurement, setup, and maintenance of institution-issued hardware, including custom upgrades.

This form is intended for hiring managers to specify technology needs for their new employees.

Manage the installation, deployment, and licensing of institution-approved software.

Use this form to request administrator rights for specific computers. Only one computer request per submission is allowed.

Help with password resets, account unlocks, and MFA setup or troubleshooting.

Set up, update, or troubleshoot email accounts to support reliable communication.

Enable secure remote access to university systems through VPN.

Submit this form to request renovations or modifications to existing spaces, including painting, finish upgrades, space reconfiguration, wall changes, furniture updates, or utility adjustments (electrical, plumbing, HVAC).

Create, update, or deactivate user accounts to ensure secure and appropriate access.

Provide secure, high-speed wired and wireless network access across campus.

Support and maintain AV technology across classrooms, lecture halls, and campus spaces.

Support, troubleshoot, and customize institutional applications to meet user and business needs.

Provisioning, configuration, and maintenance of institutional virtual machines.

Support and maintain printers, scanners, and accessories to enhance user workstations.

Get help with Teams, SharePoint, OneDrive, or Shared Space to support collaboration and content management.

Audiovisual setup and live-streaming support for institutional events and presentations.

Assistance with IT service pricing, subscriptions, and vendor coordination.

Create reports, dashboards, and consult with analysts to support planning and decision-making.

Maintenance and troubleshooting of campus emergency communication systems like Blue phones.

Report and respond to suspicious activity or security breaches involving accounts or devices.

Secure devices and request special access, including remote access to restricted systems.