Popular Services

Manage the procurement, setup, and maintenance of institution-issued hardware, including custom upgrades.

Provide secure, high-speed wired and wireless network access across campus.

Provides assistance for IT-related issues that fall outside the scope of defined service categories.
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Manage the installation, deployment, and licensing of institution-approved software.

Request or update access to software, systems, or shared resources based on your role.

Support, troubleshoot, and customize institutional applications to meet user and business needs.

Submit this form to request renovations or modifications to existing spaces, including painting, finish upgrades, space reconfiguration, wall changes, furniture updates, or utility adjustments (electrical, plumbing, HVAC).

Support and maintain printing services, scanners, and accessories to enhance user workstations.

Use this form to request administrator rights for specific computers. Only one computer request per submission is allowed.

This form is intended for hiring managers to specify technology needs for their new employees.

Help with password resets, account unlocks, and MFA setup or troubleshooting.

Enable secure remote access to university systems through VPN.

Support and maintain AV technology across classrooms, lecture halls, and campus spaces.

Assistance with IT service pricing, subscriptions, and vendor coordination.

Create reports, dashboards, and consult with analysts to support planning and decision-making.

Create, update, or deactivate user accounts to ensure secure and appropriate access.

Get help with Teams, SharePoint, OneDrive, or Shared Space to support collaboration and content management.

Set up, update, or troubleshoot email accounts to support reliable communication.

Report and respond to suspicious activity or security breaches involving accounts or devices.

Provisioning, configuration, and maintenance of institutional virtual machines.

Secure devices and request special access, including remote access to restricted systems.

Maintenance and troubleshooting of campus emergency communication systems like Blue phones.

Audiovisual setup and live-streaming support for institutional events and presentations.