Popular Services

Manage the procurement, setup, and maintenance of institution-issued hardware, including custom upgrades.

Provide secure, high-speed wired and wireless network access across campus.

Provides assistance for IT-related issues that fall outside the scope of defined service categories.
Not sure where to start? Start Here!

Request or update access to software, systems, or shared resources based on your role.

Enable secure remote access to university systems through VPN.

This form is intended for hiring managers to specify technology needs for their new employees.

Use this form to request administrator rights for specific computers. Only one computer request per submission is allowed.

Support, troubleshoot, and customize institutional applications to meet user and business needs.

Set up, update, or troubleshoot email accounts to support reliable communication.

Submit this form to request renovations or modifications to existing spaces, including painting, finish upgrades, space reconfiguration, wall changes, furniture updates, or utility adjustments (electrical, plumbing, HVAC).

Manage the installation, deployment, and licensing of institution-approved software.

Get help with Teams, SharePoint, OneDrive, or Shared Space to support collaboration and content management.

Support and maintain printing services, scanners, and accessories to enhance user workstations.

Help with password resets, account unlocks, and MFA setup or troubleshooting.

Secure devices and request special access, including remote access to restricted systems.

Create, update, or deactivate user accounts to ensure secure and appropriate access.

Create reports, dashboards, perform data analysis, and maintain institutional data integrity through stewardship and record management services.

Support and maintain AV technology across classrooms, lecture halls, and campus spaces.

Report and respond to suspicious activity or security breaches involving accounts or devices.

Provisioning, configuration, and maintenance of institutional virtual machines.

Audiovisual setup and live-streaming support for institutional events and presentations.

Assistance with IT service pricing, subscriptions, and vendor coordination.

Maintenance and troubleshooting of campus emergency communication systems like Blue phones.