Popular Services

Manage the procurement, setup, and maintenance of institution-issued hardware, including custom upgrades.

Provides assistance for IT-related issues that fall outside the scope of defined service categories.
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Request or update access to software, systems, or shared resources based on your role.

Provide secure, high-speed wired and wireless network access across campus.

This form is intended for hiring managers to specify technology needs for their new employees.

Use this form to request administrator rights for specific computers. Only one computer request per submission is allowed.

Support and maintain printing services, scanners, and accessories to enhance user workstations.

Manage the installation, deployment, and licensing of institution-approved software.

Support, troubleshoot, and customize institutional applications to meet user and business needs.

Submit this form to request renovations or modifications to existing spaces, including painting, finish upgrades, space reconfiguration, wall changes, furniture updates, or utility adjustments (electrical, plumbing, HVAC).

Maintenance and troubleshooting of campus emergency communication systems like Blue phones.

Create, update, or deactivate user accounts to ensure secure and appropriate access.

Provisioning, configuration, and maintenance of institutional virtual machines.

Enable secure remote access to university systems through VPN.

Assistance with IT service pricing, subscriptions, and vendor coordination.

Secure devices and request special access, including remote access to restricted systems.

Report and respond to suspicious activity or security breaches involving accounts or devices.

Help with password resets, account unlocks, and MFA setup or troubleshooting.

Create reports, dashboards, and consult with analysts to support planning and decision-making.

Support and maintain AV technology across classrooms, lecture halls, and campus spaces.

Audiovisual setup and live-streaming support for institutional events and presentations.

Get help with Teams, SharePoint, OneDrive, or Shared Space to support collaboration and content management.

Set up, update, or troubleshoot email accounts to support reliable communication.