Administrator Account Info
Administrator accounts are only to be used as dictated by technical requirements imposed by a specific software, or as directed by IT. In those cases, the administrator account should be logged in for no longer than the specific action requires. Users are responsible for all actions taken with their assigned administrator account. Therefore, the account should not be shared with any other users.
Upon receiving new administrator account credentials, users must complete the MFA and Password setup steps below.
Step 1 - Configure Multifactor Authentication (MFA)
From the Jamf Connect login screen, sign into the Mac using your new a.TUNetID@utulsa.edu account.
Upon first login, the MFA enrollment wizard willl begin. Follow the prompts to configure MFA.
Step 2 - Create New Password
Once MFA has been configured, you will be prompted to create a new password. Complete the password wizard. Refer to the password requirements listed below and follow the prompts to set a new password.
Password Requirements
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Minimum of 15-characters
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Must include a combination of uppercase and lowercase letters
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Must include at least one number or special character
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Cannot contain any personal information such as your name, username, birthday, etc.
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Must be changed at least once every 6-months
After creating a new password, Jamf Connect will prompt you to re-enter the new password. This puts the password in sync locally with your Mac.
Once you've successfully logged into the Mac using your new administrator account, you can log off, and sign in again with your standard TUNetID@utulsa.edu account.
