Second Method for Multi-Factor Authentication (MFA)

Using an Internet Browser, go to

screenshot of the 'my sign-ins' link

Once at this screen, use the menu on the left and CLICK on "Security Info"

screenshot of 'security info' screen

Add the second contact method – office phone or cell phone, or Authenticator app if you selected to use a phone initially.

How to use the second contact method

When signing in you should be prompted to Approve Sign In Request

Click the Sign In Another Way link to view other methods

sign in screen showing link for additional methods

Your other methods will be displayed, select the method you would like to use

verify identity screen with user selected options listed

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Article ID: 133228
Fri 5/14/21 10:02 AM
Mon 10/24/22 10:16 AM