Set up another 2FA Method (Microsoft Authenticator App)

Description

To maintain uninterrupted access to your University of Tulsa (UTulsa) account especially when traveling or facing issues with your phone or computer it's essential to set up a secondary method for multi-factor authentication (MFA). This backup option ensures you can still log in even if your primary device is unavailable.

🔐 Steps to Add a Backup MFA Method (e.g., Authenticator App, Phone, or Email)

1. Go to the Microsoft Security Info Page
   Visit: https://mysignins.microsoft.com/security-info
   Sign in with your UTulsa credentials.

2. Click “+ Add sign-in method”
   Choose from options like:

   • Authenticator App (e.g., Microsoft Authenticator, Google Authenticator)
   • Phone Number (for text or call)

3. Follow the prompts to verify and register the new method.

4. Test your backup method to ensure it works before you need it.

✅ Why This Matters

• If you lose your phone or it dies, you’ll still be able to log in.
• It helps avoid lockouts during travel or emergencies.
• It’s often required for password resets or account recovery.

🔄 Using Your Backup MFA Method to Sign In

If your primary device is unavailable, you can still access your UTulsa account using a backup method:

1. Start the Sign-In Process
   Enter your UTulsa credentials as usual.

2. When prompted with “Approve Sign-In Request”,
   click the “Sign in another way” link.

3. Choose Your Backup Method
   A list of your registered contact methods will appear.
   Select the method you’d like to use such as a text message, phone call, or authenticator app.

4. Complete the Verification
   Follow the prompts to verify your identity using the selected method.