Administrator Account Password and MFA

Administrator Account Setup and Usage (macOS & Windows)

Administrator accounts are only to be used when required by specific technical needs of approved software or when explicitly directed by IT. These accounts should be used only for the duration of the required task and should never be shared. Users are responsible for all actions taken with their assigned administrator account.

After receiving new administrator account credentials, you must complete multifactor authentication (MFA) enrollment and initial setup steps outlined below. Instructions differ based on your operating system.

macOS Administrator Account Setup

  1. From the Jamf Connect login screen, sign into your Mac using your administrator account: a.TUNetID@utulsa.edu.
  2. On first login, the MFA enrollment wizard will automatically start. Follow the on-screen prompts to configure MFA.
  3. Once MFA is complete, create a new password when prompted.
  4. Re-enter the password when prompted to sync it locally with your Mac.
  5. Log out of the administrator account and sign back in with your standard account: TUNetID@utulsa.edu.

Windows Administrator Account Setup

  1. Open a web browser in Private or Incognito mode and go to https://aka.ms/mfasetup.
  2. Sign in using your administrator account: a.TUNetID@utulsa.edu.
  3. Follow the MFA enrollment wizard and select Microsoft Authenticator as your verification method. Note: SMS and OATH codes are not supported and will not work.
  4. Once setup is complete, reply to your Helpdesk ticket to notify IT.

🔐 Password Requirements: 

Passwords must:

  • Be at least 15 characters long
  • Include upper and lowercase letters
  • Include at least one number or special character
  • Not contain personal information
  • Be changed every year

Need Help?

  • Email: help@utulsa.edu
  • Phone: (918) 631-3500
  • In person: McFarlin Library 3085

Still stuck? Contact the Help Desk and we’ll be happy to assist.

 

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