How to display a second mailbox in Outlook desktop

Step by Step instructions of how to add a second mailbox to your Outlook desktop application. The mailbox will appear below your primary mailbox on the left menu.

Problem

Need to display a second mailbox in Outlook client / desktop

Environment (ie: Product build, OS, Software, Firewall, Proxy, Internet Service Provider, etc)

Windows OS

Resoltuion

How to display a second mailbox in Outlook

1. Open Outlook
2. Go the to “File” menu
3. On the “Info” tab, click on the “Account Settings” box, then click on “Account Settings…”
4. On the “Email” tab, highlight your email and click on “Change…”
5. Click on the “More Settings …” box
6. Click on the “Advanced” tab
7. In the Mailboxes section, click “Add…” button next to “Open these additional mailboxes:”
8. Enter the email address of the mailbox you with to open, and click “OK”
9. Click “OK” to close the Microsoft Exchange dialog box
10. Click “Next >” on the Change Account, System Settings dialog box
11. Click “Finish” on the Change Account dialog box
12. Click “Close” on the “Account Settings” dialog box
13. On “File” menu exit and restart Outlook.

Additional information can be found here, at Microsoft.com.

 

Step 1 - Open Outlook

 

Step 2 - Go the to “File” menu

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Step 3a - On the “Info” tab, click on the “Account Settings” box,

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Step 3b - then click on “Account Settings…”

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Step 4 - On the “Email” tab, highlight you email and click on “Change…”

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Step 5 - Click on the “More Settings …” box

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Step 6 - Click on the “Advanced” tab

Step 7 - In the Mailboxes section, click “Add…” button next to “Open these additional mailboxes:”

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Step 8 - Enter the email address of the mailbox you with to open, and click “OK”

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Step 9 - Click “OK” to close the Microsoft Exchange dialog box

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Step 10 - Click “Next >” on the Change Account, System Settings dialog box

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Step 11 - Click “Finish” on the Change Account dialog box

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Step 12 - Click “Close” on the “Account Settings” dialog box

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Step 13 – On File menu exit and restart Outlook.

 

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