Install Synoptix Workstation Client

Before installing Synoptix, install Corretto software. This is a free software that serves as a Java server environment. Install instructions are provided on this page, but I am copying the current instructions from the Corretto website for this article. The instructions specify Corretto 8, which is the version required by Synoptix.

OpenJDK Download - Corretto - AWS (amazon.com)

Prerequisite: Amazon Corretto 8 requires Visual C++ Redistributable Package for Visual Studio 2013 or newer. If it's not installed in your system, you can find it from Microsoft Download Center page.

  1. Download a Windows .msi file from the Downloads page.

  2. Double-click the .msi file to start the installation wizard.

  3. Follow the steps in the wizard.

    You have the option of setting a custom installation path. By default, Amazon Corretto 8 is installed at C:\Program Files\Amazon Corretto\. If you set a custom path, make a note of it for the next step.

  4. Once the install wizard is finished, set the JAVA_HOME and PATH environment variables. Go to System, advanced Settings to set environment variables. 

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  5. Set JAVA_HOME to the installation location, noting that the directory contains the currently installed version. For example, if the default directory is used for 8u252, then set JAVA_HOME as C:\Program Files\Amazon Corretto\jdk1.8.0_252.
  6. Add %JAVA_HOME%\bin to the current PATH variable.

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  7. Verify the installation by running java -version in a command prompt. You should see the following output.

    openjdk version "1.8.0_252"
    OpenJDK Runtime Environment Corretto-8.252.09.1 (build 1.8.0_252-b09)
    OpenJDK 64-Bit Server VM Corretto-8.252.09.1 (build 25.252-b09, mixed mode) 

    openjdk version "1.8.0_252" OpenJDK Runtime Environment Corretto-8.252.09.1 (build 1.8.0_252-b09) OpenJDK 64-Bit Server VM Corretto-8.252.09.1 (build 25.252-b09, mixed mode)

To Uninstall use Apps and Programs to uninstall Corretto.

Proceed to install Synoptix

THINGS TO KNOW BEFORE INSTALLING: 

**The computer will need to be allowed to run Synoptics through Palo Alto, which is done by IT Security

**Synoptics requires Vlan 24

**In order to run the application, wireless and VPN must be disconnected.

Right click application file and run as Administrator

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Select More Info

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Select Run Anyway

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Authenticate to the User Account Control Window

At this point, the install is complete, and configuration will be completed by Applications

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Article ID: 149647
Created
Wed 2/14/24 8:02 AM
Modified
Wed 4/3/24 8:58 AM