Problem
iPad Connection to Shared Space
Environment (ie: Product build, OS, Software, Firewall, Proxy, Internet Service Provider, etc)
iOS
Resolution
Locate the 'Files' app on your iPad, then click on 'Locations' in the top left hand corner.
![2. Click on ‘Locations’ in the top left to access the menu.](https://utulsa.teamdynamix.com/TDPortal/Images/Viewer?fileName=6ccd31ef-3e17-47ef-bcf4-51057d89cef9.png)
Click on the three dots in the upper right hand corner of the sidebar
![3. Click on the three dots in the upper right hand corner of that sidebar.](https://utulsa.teamdynamix.com/TDPortal/Images/Viewer?fileName=11cf3a7e-fec9-4e26-a9d0-429c13bf3248.png)
Select 'Connect to Server'
![](https://utulsa.teamdynamix.com/TDPortal/Images/Viewer?fileName=fecff468-4cb4-4593-a5ae-825e3912a46d.PNG)
Enter The University of Tulsa’s network address, smb://sharedspace.utulsa.edu
![](https://utulsa.teamdynamix.com/TDPortal/Images/Viewer?fileName=eb673a70-41cb-4d10-907a-737c21ee8eef.PNG)
Select ‘Registered User’ and enter your TU username and password into their respective boxes.
![](https://utulsa.teamdynamix.com/TDPortal/Images/Viewer?fileName=ef2173b7-cd19-47a4-a18e-a73a58c0ce51.PNG)
Locate the 'Files' app on your iPhone and click on 'Browse' at the bottom of the screen.
![](https://utulsa.teamdynamix.com/TDPortal/Images/Viewer?fileName=f83b0cb5-06f9-4e1c-9c20-faf9471a293b.png)
Tap the three dots in the upper right hand corner and select 'Connect to Server'
![](https://utulsa.teamdynamix.com/TDPortal/Images/Viewer?fileName=dffd32b9-7577-4d04-99cf-45f9d5431116.PNG)
Enter The University of Tulsa’s network address, smb://sharedspace.utulsa.edu
![](https://utulsa.teamdynamix.com/TDPortal/Images/Viewer?fileName=38f07ddb-ba27-416b-8402-44367cb73820.PNG)
Select 'Registered User' and enter your TU username and password into their respective boxes
![](https://utulsa.teamdynamix.com/TDPortal/Images/Viewer?fileName=67090f46-7589-4081-aa27-d3666274764a.PNG)
Contact Information
If you're still having trouble, submit a ticket here or call us at 918-631-3500