First Time Users
All new students must first create a password for their account by using the password reset link
Create Account Password
NOTE: Your TUNetID is your Username (ex. abc1234@utulsa.edu)
Create Password
- Select "I forgot my password" and click next.
![](https://utulsa.teamdynamix.com/TDPortal/Images/Viewer?fileName=27c5eda1-9c6a-4af1-984c-754b7b374fe2.jpeg)
TUNetID
- Enter your TUNetID when prompted for User ID (ex. abc1234@utulsa.edu)
- Enter the challenge code
![password reset](https://utulsa.teamdynamix.com/TDPortal/Images/Viewer?fileName=291cc97f-e9ed-43f8-b7d7-c9d7cf5fffb3.jpeg)
Designate contact method for verification
Select One
- Alternate Email Address
- Text mobile phone
- Call mobile phone
- Enter code from MS Authenticator App
![](https://utulsa.teamdynamix.com/TDPortal/Images/Viewer?fileName=38ff969a-17a4-4f69-a484-8fa0431d9b15.jpeg)
Enter Verification Code
- Enter the verification code that was sent via the method you selected above.
![passord reset](https://utulsa.teamdynamix.com/TDPortal/Images/Viewer?fileName=c9ee0480-c5ea-43b0-a971-51b5d54fd1d9.jpeg)
Password Requirements
- Create a new password using the following requirements.
Password Requirements
- Passwords cannot contain the TUNetID or parts of the user’s full name, such as their first name
- 15 Characters (minimum)
- Must include three of the four following complexity conditions:
- 1 Upper-case letter
- 1 Lower-case letter
- 1 Number
- 1 Special Character (~!@#$%^&*_-+=`|(){}[]:;”‘.?)
NEXT STEP:
Enable Multi-Factor Authentication
If you're still having trouble, email help@utulsa.edu or call us at 918-631-3500.